FAQ

1

​Where are you located?

We are located in historic downtown Hammond at the corner of SW Railroad Avenue and West Thomas Street. Our address is 101 West Thomas Street, Hammond, LA, 70401.

2

What are your hours of operation?

Bayou Baby is open Monday through Friday, 10:00 to 5:30 and Saturday 10:00 to 3:00.

3

What forms of payment do you accept?

Online we accept Paypal. Please call us if you would like to use a credit card. In store we accept all major credit cards and cash.

4

What special services to you offer?

Bayou Baby offers man services to make your shopping as easy as possible. We offer complimentary gift wrap, gift certificates, baby registry, monogramming and shipping.

5

What is your return policy?

We do not offer a cash refund. With your reciept, we can offer you a store credit within 30 days of purchase. Also, we cannot offer a credit or exchange for any item that has been monogrammed, because they cannot be resold. All sales are final for seasonal or sale items. If your item is damamged upon arrival please notify Bayou Baby within 24 hours so that we may replace it. Items damaged by normal use are not returnable.

6
Do you offer items to ship not listed on your website?

Yes we do. Give us a call if you do not see what you are looking for online. We might have it at the store.